OUTSIDE SALES REPRESENTATIVE

Newark, CA

 

Objectives and Duties:

 

The Steeler Outside Sales Representative is responsible for all activities within his/her assigned territory that relate to:

 

• Maintaining/improving sales and service to existing Steeler customers, seeing each customer regularly
• Increasing Steelers’ customer base through continuous prospecting
• Assuring excellent customer satisfaction with products and deliveries by 1): Successfully communicating with branch team members to facilitate on-time and satisfactory deliveries, and 2): Seeking/monitoring customer feedback after delivery

• Split your territory into 4 zones. Each zone will have 8 – 12 customers (STDAFO’s—Show Tell Demonstrate Ask for Order).

·      Promote all Steeler product lines, including Smooth Products, using product samples

• Bid on jobs and present bid packages to customers

• Office Days – Days each week spent at Branch Office doing bids, e-mails, DODGE Reports and feedback, credit issues, and team building
• CRM (Customer Relationship Management)– documentation and input of each customer interaction and conversation to help with scheduling of next visit

 

Job Qualifications

 

• Relationship Skills a must
• 1-5 years proven successful sales experience

• Construction industry experience
• Strong closing skills are required
• Associates Degree preferred
• Must posses a valid driver's license with no major traffic violations
• Ability to lift up to 50 pounds.
• Knowledge of MS Word, MS Excel, and MS Outlook preferred

 

 

CLASS A DRIVER

Tucson, AZ

 

The Driver will deliver construction materials to customers. The driver will also be required to stock; load/unload truck using forklift or by hand in the yard or at customer site; verify every load; stock; pull orders for will call customers; and keep truck, yard and warehouse clean.

 

Job Qualifications

 

• Must have a 'Class A' CDL with no traffic violations
• Load and unload trucks
• Forklift, flatbed, and tie-down experience
• Construction background a plus
• Ability to operate a Crane a plus
• Ability to operate a Boom Truck a must
• Ability to work overtime
• Keep truck and warehouse clean
• Must be a team player
• Must be a hard worker
• Must be able to lift heavy objects up to 50 lbs.
• Forklift Experience a plus
• Must be customer service focused
• Must be willing to learn and develop a career path within the company

 

The successful candidate will pull orders and stage for delivery, load and unload trucks, and keep yard and warehouse clean.

Responsibilities

 

• Load and unload trucks
• Pull orders and stage for delivery
• Yard and warehouse clean
• Stock drywall and maintain inventory levels

 

 

 

INSIDE SALES

Seattle, WA

 

Responsibilities

This position responsible for walk-in Retail and Will-call sales, show-room maintenance, merchandising, inventory control, warehousing, and other duties as needed/assigned, in relation to:

 

• Maintaining/improving sales to existing customers
• Assuring excellent customer satisfaction with products and deliveries by 1): Successfully communicating with team members to facilitate on-time and satisfactory deliveries, and 2): Seeking/monitoring customer feedback after delivery

 

Daily Activities:
Sales Counter

• Talks with customers by phone or at the counter. Takes orders for will-call or delivery.
• Fills out orders, enters sales information into computer, determines charges for service requested, collects deposits, and helps establish delivery dates.
• Provides quotes, resolves complaints or inquiries with orders, delivery, billing, credits and collections
• Solicits sale of new or additional products. Calls on customers to help generate sales – promotions, new products, etc.
• Responsible for control of invoices. Checks for accuracy and corrects customer pricing. Maintains logs and files for sales orders
• Assists customer billing and customer accounts

• Responsible for cash register and misc. customer cash sales
• Assists manager with implementation of ideas/project for branch.
• Promotes safety and efficiency with staff in performing daily job duties

 

Dispatching

• Assisting up orders for delivery including maps, and special instructions for drivers
• Reviews dispatch board for deliveries, assigns trucks, stockers, etc.
• Assists with all yard/warehouse duties when yard personnel are busy

 

Requirements

• Computer skills including Microsoft Office
• Construction knowledge or experience a plus
• Forklift experience a plus
• Ability to read, write, and understand English. Ability to speak effectively with customers or employees of organization.
• Must be able to lift 50 lbs.
• Willing to learn and grown in an organization

 

 

REGIONAL SALES MANAGER

Seattle, WA

 

As a Regional Sales Manager you would supervise sales in the Seattle Region and work with the Corporate Sales and Marketing Manager. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; selling Steeler products to a region in Seattle area through a customer base.

Job Responsibilities

• Maintaining/improving sales and service to existing Steeler customers through STDAFOs (Show, Tell, Demonstrate, Ask for Orders), seeing each customer regularly Increasing Steelers’ customer base through continuous prospecting Assuring excellent customer satisfaction with products and deliveries by 1): Successfully communicating with branch team members to facilitate on-time and satisfactory deliveries, and 2): Seeking/monitoring customer feedback after delivery
• Develop standards of performance for sales to meet budgeted sales goals for the year
• Work with new and existing sales team implementing processes and procedures and ensure they are followed
• Monitor call reports and other tools to assess progress and where an intervention may be necessary
• Monitor, input customer interaction into the CRM System (Customer Relationship Management)
• Communicate key issues, actions, and results to Corporate Sales and Marketing Manager (CSMM)
• Motivate team to reach and exceed sales goals by completing STDAFOs and call reports in the CRM system

 

Job Qualifications

• 3 + years sales manager experience
• Construction sales experience a MUST
• Building material or drywall experience is preferred
• Strong closing skills are required
• Bachelor’s degree preferred
• Must posses a valid driver's license with no major traffic violations
• Knowledge of MS Word, MS Excel, and MS Outlook

 

 

COLLECTION COORDINATOR
Seattle, WA

Responsibilities

• Reviewing customer accounts
• Resolving discrepancies
• Account Receivable calls: answering customers questions concerning statements and invoices
• Managing lien rights

 

Requirements:

• High School or GED required
• Experience in Accounts Receivable, Collections, and Lien Rights a plus but not required
• Excellent customer service skills required
• Must be a self starter
• Must be a quick learner
  
  

 

 

OPERATIONS MANAGER/INSIDE SALES

Phoenix, AZ

 

Responsibilities

 

The Operations/Inside Sales is also responsible for walk-in Retail and Will-call sales, show-room maintenance, merchandising, inventory control, warehousing, and other duties as needed/assigned, in relation to:

 

• Maintaining/improving sales to existing Steeler customers
• Assuring excellent customer satisfaction with products and deliveries by 1): Successfully communicating with Branch team members to facilitate on-time and satisfactory deliveries, and 2): Seeking/monitoring customer feedback after delivery
• Talks with customers by phone or at the counter. Takes orders for will-call or delivery.
• Fills out orders, enters sales information into computer, determines charges for service requested, collects deposits, and helps establish delivery dates.
• Helps outside sales force maintain relationship with customers
• Responsible for control of invoices. Checks for accuracy and corrects customer pricing. Maintains logs and files for sales orders
• Responsible for opening branch
• Assists with all yard/warehouse duties when yard personnel are busy
• Oversee operations; supervise branch employees
• Train branch team members at the counter, in warehouse and yard

 

 

Requirements:

 

• 1-2 years customer service or sales experience a must
• 1-2 years experience in a management position a must

• Construction knowledge or experience a plus
• Computer skills including Microsoft Office
• Forklift experience a plus
• Must be able to lift 50 lbs.
• Ability to speak English and Spanish a plus
• Willing to learn and grown in an organization